Please fill out the form below and we will aim to get back to you as soon as possible.
Before sending us a message, make sure you check out our beginners guide as this answers a lot of frequently asked questions around sizing, which rope to choose, how to adjust ropes, etc.
You can track you order via the relevant carrier websites including:
If your query is about making a return, please note that this is only possible if the item is unused and unopened or if there is a fault. If you send an email, I can confirm the returns instructions.
We aim to dispatch orders very quickly, therefore it is unlikely that we will be able to edit or cancel orders after they are placed, so make sure to double check your order before placing it.
Keon, founder @dope_ropes